Getting the Best Virtual Assistant is Important. How Do You Conduct a Successful Virtual Staffing Job Interview?

When a position has opened up within your business or company, you now must go through the processes of looking for that perfect replacement. But did you know that finding the right person for the job can ultimately come down to how you conduct the interview? Not everyone is as they seem in an interview. It’s your job to find the real person beneath that nervous exterior.

Below are some great tips on how to conduct a successful virtual staffing job interview.

Prepare your questions based on your requirements

As you’ve now reached the interview stage, you will have a good idea of how your potential new staff members meet your exact requirements. On paper, they seem like the real deal. However, you will now need to ascertain whether they fit the bill as the person they claim to be. At this point, you should be basing your questions largely around the job description your applicants will have read. Find out how exactly they meet your requirements.

For example, you asked for someone who could work on their own and as part of a team. So, your question should be: in the past, how have you worked well on your own, and as part of a team? Do you have examples?

If you also asked for someone who had experience leading a team, a good question would be: how did you know you were successful in leading a team?

By using the word ‘how’, it becomes an open-ended question which requires much explanation. You don’t want people to say they are something but not follow it up with proof. Your applicants need to back their statements up with past examples. The best virtual assistant is one who can confidently and accurately provide real life examples that show their skillset.

Make your applicant feel at ease

It can be difficult to break through the nervy exterior of a potential applicant. After all, this entire interview could help them become a virtual assistant, or it could not. It’s a nerve-wracking process. You can help your applicant feel at ease by providing them with a list of things prior to their interview that will help them in the process.

This could include:

 

  • The topics going to be covered – this can reduce their stress levels if they know the exact questions and topics being covered in the interview. It can also help them prepare better.
  • Providing them with the names of the people who are going to be interviewing them. This can help them become more familiar with your workplace.
  • Informing them about the need to undertake an example task to show their skillset.

 

These simple things could help you see your applicant for the person they really are, not a nervous wreck with temporarily poor social skills.

 

Provide real life situations for the applicant to find solutions for

Anyone can lie on their resume. You could be a scientist, or a doctor or an astronaut. Anyone can be anything in written form. But as they say, the proof is in the pudding. In order to know whether your applicant is really up to the job, provide them with a task. This has become common practice in several industries. Within the food industry, chefs are often asked to prepare a meal. In journalism, applicants need to write a story. In graphic design, applicants are asked to create a flyer or a brochure. If you can’t do virtual administrative assistant tasks in the job interview, how can you do it in the actual job?

Actions speak louder than words.

Have no more than three staff members present

As the main interviewer, you need to make sure it’s not just you that likes a potential applicant. You alone should not determine whether a staff member is fit for a virtual staffing position within your company. This is why it’s important to have 1-2 other staff members present to help you make an informed decision. This could include your boss, and potentially someone that has to work with that person. It pays to include no more than two other people as this can not only overwhelm the applicant, but it can also take longer to come to a decision on who to choose.

Find out about the applicant

Finding out about the applicant is not only for your benefit, but for the applicant as well. There’s no better way to make an applicant feel at ease than by asking them to talk about themselves, their hobbies and their passions. This is an opportunity for them to talk about something other than a job. It’s also an opportunity for you to find out who they are in a social capacity. Do they enjoy sports? Do they like gardening or reading or movies? When a person talks about their passions, they are often able to break free of their professional restraints to become a very relatable person, just like you. This can help relieve the tension substantially.

Take your time

There’s no need to rush interviews, people know they take a while and expect it. Don’t feel under pressure to make it short and sweet. You need to ask the applicant as many questions as possible in order to find that one person who will fit into the dynamics of your workplace with ease. Many job interviews for virtual staffing positions take, on average, 90 minutes to two hours. This is plenty of time to ascertain whether someone is fit for the role or is not. You should also factor in more time if your applicant is to undertake a task during the interview. This in itself can add on an additional 30 minutes to one hour. You want them to feel as comfortable as possible in an unfamiliar environment, even if it is virtual.

 

Have you conducted a job interview for a virtual staffing position? How did you know an applicant was ‘the one’? We would love to hear your special tips and tricks for conducting the perfect job interview.

Virtual Teams: Is it a Blessing or a Curse in Productivity?

outsourcing

Over the last decade the “geography of the workplace” has shifted dramatically. Today’s workforce has become more mobile than ever, and every day, more and more people are working from virtual offices, client sites, home offices, coffee shops, airports, hotels, and any number of remote workplaces.

In the US alone, 20% of the adult working population (26.2 million) in 2010 were teleworkers . It has also been reported that there has been an 80% increase in “telecommunicating” employees from 2005 to 2012.

Why this enormous rise, you ask?

It’s because not only do remote teams allow businesses to reduce costs and recruit talent more efficiently, but they also increase productivity and even worker engagement. In fact, a 2009 Aon Consulting report.

This, of course, doesn’t mean that transitioning to a fully “virtual team” is totally without risk or challenges.  Virtual teams can also be very hard to get right. When team members lack the ability to interact face-to-face, it can be difficult to build trust and to manage conflict. Communication is also often more challenging, particularly among global virtual teams, making it more difficult to overcome cultural barriers, which, in turn, can greatly impact your virtual team’s effectiveness.

So what can you do to maximize the productivity of your virtual team?

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What Type of Outsourcing Need Fits You?

virtual assistant

Every businessman sees outsourcing as a channel for growth and as a means to reduce operational costs. While some companies do not necessarily need outsourcing help within the BPO industry, others may rely to service providers for the most part of their businesses. In this sense, outsourcing most business functions or operations to places where labor is much cheaper has been proven truly critical. There are several types of services that can be outsourced depending on the nature and size of the business involved. Here are the top services you can outsource.

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Features of Basecamp You Probably Have Not Used (But Should)

Managing a particular project requires commitment and hardcore dedication. Every project manager is aware that a project’s success depends largely on many indefinite factors such as time, resources, people, and unforeseen circumstances. The kickoff may appear slick but just like a river that may rush in anger, as long as the project is running, it will always be susceptible to rough waters.

That is why in order to become an effective manager, you should know the right strategies that can nail your project down to perfection. A great leader knows when to challenge the tide and when to ride along the wave. One of the many considerations you ought to take is investing on a reliable project management tool. Not only does it help you keep track of what’s going on, it allows you to drive better focus and keep your goals in check. However, not all of these self-proclaimed tools prove to be as useful as expected. Some you may find confusing, some may be too much or too less for your project. But if you can find the right formula in leading projects triumphantly, then you are in for win!

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How to Review Time Doctor Screenshots

Can you just imagine how challenging it would be to monitor your team’s productivity when you are managing a virtual workforce? Without a doubt, it is one of the hardest parts of having to manage a virtual team.

Thanks to new time-tracking software applications, many employers are now at ease with their virtual teams. Not only does this type of software helps in establishing trust among your work pool, it also serves as a reliable tool in checking how your staff are doing, how far they are with their tasks, and what hurdles they are facing along the line. Your job as an employer or manager is not limited to checking and making sure they are on time and kicking in, but also extends far beyond the responsibilities of being just a checker. You are the guide, the light, and the motivator to push the staff forward. Doing so can be quite difficult without checking your staff’s screenshots. Most time-tracking tools, if not all, already have this feature embedded in their system.

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How to Set Up Time Doctor

Worrying about time management?

With Time Doctor, there is always enough time.

If you are a traditional employer, chances are, you might still be one of those entrepreneurs using a manual or printed timesheet version meant to track their employees’ working time. Not that it is no longer considered conventional, it’s just that modern time-tracking softwares have emerged to provide employers an effective and a hassle-free monitoring facility.

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Outsourcing in Motion: Top 5 Jobs Being Outsourced

In one way or another, anyone who has tried calling the customer service hotline of a big company may have encountered a foreign accent from the other line. In the early 2000s, the rising demands of agent positions led large corporations to move their customer service functions overseas. Not only was this a smart strategy for them in terms of saving costs, it was their kind of lifesaver – improved innovation, enhanced resources, easier call volume management, and reduced staffing issues – all of these may not have been possible without the transfer of this particular business function to a third-party service provider.

This is what we call outsourcing. It is clearly defined as the transposition of a specialized task within your business to another service provider with the expectation of them fulfilling the job and using their own resources to complete it.

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Here is a Great EOD Reporting Template

Onboarding a new staff member may feel like a roller coaster ride in the first few days – full of jittery reactions and a mixture of pleasure, excitement, worries and anxiousness. To the employee, it is like going over his first steps in elementary school where he learns one lesson at a time. To the manager, it is like guiding an exchange student with school policies and student responsibilities while making sure the newbie feels welcomed and motivated.

As the new employee gets more and more familiar with his working environment, his need for guidance becomes lesser. At some point, the staff may lose grip of his drive and the chemistry for his work may falter.  It is, therefore, a manager’s duty to keep the momentum over time.

For the manager, it is not easy to oversee everyone’s progress within the team. The challenge even becomes tougher as other factors start to bob up. If managing is hard, just imagine how harder it would be if you are handling a team you don’t see face to face. How then, would you be able to keep an eye on your team?

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