Virtual Assistance

Virtual Assistance

Who are our VAs?

 

1. Admin VA

Takes care of general admin tasks such as but not limited to:

  • Responding to emails
  • Handling inquiries on telephone
  • Booking client appointments
  • Client follow-ups
  • Calendar management
  • Arranging and taking down minutes of the meetings
  • Database building and file management
  • Setting up general tools and other receptionist duties

 

2. Financial VA

You need a bookkeeping master to handle your financial records and other banking transactions. If you are running a large team, this VA can also help you in payroll and other money-related functions as well. Other duties include:

  • Analysis on account information
  •  Reconciling of financial discrepancies
  • Auditing of documents
  • Compiling of asset and liability entries

 

 3. Customer Service VA

Our customer service representatives are passionate, dedicated and committed to an outstanding customer experience, every time.

Our Customer Services staff cover:

  • Inbound/Outbound Call Management
  • Back Office Processing
  • Email Management

With a friendly and enthusiastic approach, our customer support team is sure to lighten up your workload by keeping your clients satisfied all day long. Connect to your customers more effectively by hiring customer service assistants who know their craft.

 

4. Sales and Marketing VA

Our sales and marketing staff are highly committed, energetic and enthusiastic and will work tirelessly to make your business a success using a healthy sales pipeline.

Our Sales team comprises: ­

  • Telemarketers
  • Lead Generation Specialists
  • Business Development Managers
  • Account Managers

In order to keep your sales staff busy with leads, a well-defined marketing strategy complemented by an actionable marketing plan are a necessity.

 

Our Marketing team comprises: ­

  • Marketing Managers
  • Marketing Assistants
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